| If you could buy fool proof secrets that would bring more clients or customers to need your product ... - Dorothy M. Neddermeyer, PhD |
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| It?s never too soon to start saying thanks to your clients, vendors and referral sources for what th ... - Joanne Victoria |
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| Technomanagers are leaders who focus first on technology and management systems, before focusing on ... - Jim Clemmer |
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| How does insurance coverage work for my shipment? Here's the skinny on filing UPS claims and how the ... - Dr. Alfred Savio |
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| Call center script creation has many pitfalls that can leave your operators and your callers confuse ... - Karin Rosner |
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| Part 3 of 3-part series on exceptional customer service - Dan Ohler |
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| Do you know what to do with customers who come to your business, but leave without making a purchase ... - Jo Ann Joy |
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| In small business, everyone makes customer service mistakes. The key is how you handle them. Here ar ... - David Handler |
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| If you sell a product, you're guaranteeing it will work, whether you realize it or not, says Dr. Gar ... - Dr. Gary S. Goodman |
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| By not allowing customer facing staff the ability to form relationships with the customers we are cr ... - Peter Hunter |
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| Do you remember the last time you went into a shop and the person ?serving? raced over to you, greet ... - Lorraine Pirihi |
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| This week I had one customer threaten to hunt be down and shoot me like a dog. Another said that if ... - Tim Knox |
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| Are your company's call center services all that they could be? Even centers that were state of the ... - Trevor Mulholland |
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| Does your firm have a process to capture what resides in the thoughts and minds of your key clients? ... - Darcie Davis |
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| The Customer from Hell is everyone's worst nightmare. There are though right and wrong ways to deal ... - Kay Elizabeth |
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| The key to good customer service is meeting your clients' expectations the first time, every time. B ... - Steve Singleton |
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| Dr. Gary S. Goodman, best-selling author, popular international keynote speaker, and President of Cu ... - Dr. Gary S. Goodman |
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| All businesses need feedback from their customers, potential future clients, employees and vendors. ... - Lance Winslow |
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| There are times when I really wonder what I should do. Like the time that a window was broken by a f ... - David Gomm |
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| Dr. Gary S. Goodman, President of Customersatisfaction.com, expert in customer service and sales tra ... - Dr. Gary S. Goodman |
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| A client service extranet can save you time, money and your client relationships. - Laura Schweiker |
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| Customer service is all about customers? needs first and your needs second. If you apply this princi ... - Windsor Pennicott |
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